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The Town of Southern Pines has been notified by its Water Plant Operator, Suez, that a main Finished Water Pump responsible for transporting potable water from the plant located in Pinebluff to the booster station has failed.

While the secondary pump continues to move water, its capabilities are unable to keep up with normal demands expected given seasonal conditions.

Plans for repairs are under way, but initial estimates are that pumping capacity will be reduced until at least Tuesday May 15, 2018.

Water quality will be in no way effected by this situation. Recognizing that air temperatures have risen this week and that we are heading into a holiday weekend, Southern Pines Utilities apologizes for any inconvenience this unexpected situation may cause.

All water customers are encouraged to employ Voluntary Conservation Measures. The following restrictions shall be requested:

 All water customers should reduce consumption by Twenty Percent (20%) of their average usage.

 The irrigation and sprinkling of established lawns, trees, shrubs, flowers or plants are to be limited. Even numbered addresses should irrigate on even number days and odd number addresses should irrigate on odd numbered days between the hours of 6:00 p.m. and 10:00 a.m. only.

 Do not establish any new plantings.

 Stop washing motor vehicles, except at commercial car washes.

 Do not wash down exterior paved surface such as streets, driveways, service station aprons, parking lots, sidewalks, patios, etc.

 Do not fill swimming pools. Only refill pools or water features due to evaporation.

 Limit the use of your garbage disposal.

 Take showers rather than baths, and limit showers to no more than five (5) minutes.

 Limit operating hours of water-cooled air conditioning units that do not recycle cooling water.

 All phases of construction related activities should conserve water and locate additional sources of water.

Other helpful conservation tips:

 Remove weeds from gardens.

 Mulch around plants

 Avoid over-fertilizing.

 Plant native and drought-tolerant grasses, ground covers and shrubs.

 Raise mower blade to a height of 3-inches.

 Catch and use rainwater for outside uses.

 Insulate all pipes.

 Limit using clothes washers and dishwashers and when used, operate fully loaded.

 Do not leave faucets running while shaving, rinsing dishes, brushing teeth, etc.

 Where feasible, reduce pressure on water supply line, if it will not affect operations of equipment, public safety, or health devices.  Reduce pressure at plumbing fixtures and install flow restricting devices within public buildings, institutions, dormitories and similar facilities.

 Check for and repair leaks within homes and businesses.

 Install a water flow restriction device in showerheads and other water saving devices such as early closing flapper valves in toilets, etc.

Additional information regarding conservation measures may be found at www.southernpines.net

We will provide updates regarding either the cancellation of, or need to further expand upon, conservation measures as we receive additional information.